Service & Support

Operating across the Island of Ireland

At Norso Medical, we specialize in servicing a wide range of renowned brands, including Mindray, Masimo, Monivent, Gaumaud, Lidco, LDC, Xavant, and more. Our commitment to excellence and customer satisfaction sets us apart in the industry.

With service personnel strategically located, we are well-equipped to respond swiftly to any situation across the country. Our dedicated team of skilled engineers, who are certified and manufacturer-trained, brings a wealth of technical expertise to the table. We take pride in blending technical prowess with a customer-centric approach to ensure that your systems and equipment experience minimal downtime.

Our primary goal is to get your medical equipment up and running as quickly and economically as possible, eliminating any unnecessary delays. Our well-equipped in-house bench Engineer team and onsite Service team are fully equipped to handle a diverse range of repair needs. We maintain an extensive inventory of spare parts across our service centres to ensure a seamless and efficient repair process.

For your convenience, our dedicated help desk operates from 9 am to 5 pm, Monday to Friday. During these hours, our experienced team is available to provide telephone support, addressing your queries and concerns promptly. Our commitment to comprehensive coverage extends nationwide, and our team of experienced engineers is rigorously trained by the manufacturers to meet the highest standards.

At Norso Medical, we’re not just a service provider – we’re a partner dedicated to the longevity and optimal performance of your medical equipment. Choose Norso Medical for unmatched servicing excellence, responsive support, and a commitment to keeping your critical systems in top condition.